Responsible Gaming

Play Smart. Play Safe.
Play Responsibly at p799.

At p799, we believe that gaming should always be a source of entertainment — never stress, never hardship. We're committed to giving every Filipino player the tools, information, and support they need to stay in control of their gaming experience.

Strictly 21 Years and Above Only

Your Responsible Gaming Toolkit at p799

p799 provides a full suite of responsible gaming tools accessible directly from your account settings. These tools are free, easy to use, and take effect immediately.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your p799 account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be lowered instantly — increases require a cooling-off period.

Session Time Reminders

Lose track of time? p799 lets you set session duration reminders that notify you when you've been playing for a set period. It's a simple nudge to take a break, grab some water, and come back refreshed.

Cooling-Off Period

Need a short break from gaming? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your p799 account will be temporarily restricted from gameplay and deposits.

Self-Exclusion

If you feel your gaming is becoming a problem, p799's self-exclusion tool allows you to block access to your account for a minimum of 6 months or permanently. Self-exclusion cannot be reversed during the chosen period.

Loss Limits

Set a maximum loss threshold per day, week, or month. Once your loss limit is reached, p799 will automatically restrict further gameplay for that period — helping you protect your bankroll and your peace of mind.

24/7 Support

Our responsible gaming support team is available around the clock. Whether you need help activating a tool, have concerns about your gaming habits, or just want to talk, p799 support is always here for you.

Is Your Gaming Still Fun?

For most players, online gaming at p799 is a fun and exciting pastime — a way to unwind after a long day in Manila, enjoy some friendly competition, or try your luck on your favourite slot. But for some people, gaming can become more than just entertainment.

Problem gambling can affect anyone, regardless of age, income, or background. The earlier you recognise the warning signs, the easier it is to get back in control. p799 encourages all players to regularly check in with themselves and be honest about their gaming habits.

Remember: Gambling should never be used as a way to earn money, solve financial problems, or cope with stress or emotional difficulties. If you find yourself gambling for these reasons, please reach out for support.

Ask Yourself These Questions

Do you spend more money on gaming than you originally planned or can afford?

Do you chase losses — continuing to play in an attempt to win back money you've lost?

Has gaming started to affect your relationships with family or friends in Cebu, Davao, or wherever you're based?

Do you feel restless, irritable, or anxious when you try to cut down or stop gaming?

Have you borrowed money, sold belongings, or neglected bills to fund your gaming?

Do you hide your gaming activity from people close to you?

If you answered yes to two or more of these questions, we strongly encourage you to use p799's responsible gaming tools or contact our support team for guidance.

How to Self-Exclude on p799

Self-exclusion is one of the most powerful responsible gaming tools available on p799. It allows you to voluntarily block yourself from accessing your account for a set period, giving you the space and time you need to step back from gaming entirely.

p799 takes self-exclusion seriously. Once activated, your account will be immediately restricted — you will not be able to log in, deposit, or place bets for the duration of your chosen exclusion period. Any pending bonuses will be forfeited.

Self-exclusion on p799 is permanent for the chosen period and cannot be reversed by contacting support. This is by design — to give you the protection you need when you need it most.

1
Log In to Your p799 Account

Access your p799 account via the p799 Login page. Make sure you are logged in to the account you wish to self-exclude.

2
Navigate to Account Settings

Go to your account settings and locate the "Responsible Gaming" or "Player Protection" section in your profile dashboard.

3
Select Self-Exclusion

Choose the self-exclusion option and select your preferred exclusion period: 6 months, 1 year, 5 years, or permanent exclusion.

4
Confirm Your Decision

Review the terms of your self-exclusion and confirm your decision. Your account will be restricted immediately upon confirmation.

5
Contact Support if Needed

If you need assistance activating self-exclusion or have questions about the process, our responsible gaming support team is available 24/7 to help you.

Strictly 21 Years and Above

Under Philippine law and the regulations governing online gaming in the Philippines, participation in real-money online casino gaming is strictly restricted to individuals who are 21 years of age or older. p799 enforces this age restriction rigorously and without exception.

During the registration and KYC verification process, all p799 players are required to submit valid government-issued identification confirming their date of birth. Accounts found to belong to individuals under 21 will be immediately suspended and all funds returned in accordance with applicable regulations.

If you are a parent or guardian and believe a minor has accessed the p799 platform, please contact our support team immediately at [email protected] so we can investigate and take swift action.

Parental Controls: We strongly recommend that parents and guardians in Quezon City, Makati, and across the Philippines install parental control software on shared devices to prevent underage access to online gaming platforms including p799.

PAGCOR Responsible Gaming
Philippine Amusement and Gaming Corporation

The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing gaming operations in the Philippines. PAGCOR maintains a dedicated responsible gaming framework that all licensed operators are required to follow.

PAGCOR's responsible gaming programme includes player education, problem gambling awareness campaigns, and a national self-exclusion registry. Players who wish to self-exclude across all PAGCOR-regulated platforms — not just p799 — may contact PAGCOR directly to register for the national exclusion list.

For more information on PAGCOR's responsible gaming initiatives, player protection programmes, and how to access support services in the Philippines, you may contact PAGCOR through their official government channels. p799 fully supports and cooperates with PAGCOR's responsible gaming mandate.

Tips for Keeping Gaming Fun at p799

Responsible gaming isn't just about avoiding problems — it's about building habits that keep your p799 experience enjoyable for the long term.

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Set a Budget Before You Play

Decide how much you're comfortable spending before you open p799. Treat it like entertainment money — the same way you'd budget for a night out in BGC or a movie in SM Mall of Asia.

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Take Regular Breaks

Step away from the screen regularly. A short break helps you stay sharp, make better decisions, and enjoy the games more. Use p799's session reminders to keep yourself on track.

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Never Chase Losses

If you've hit your loss limit for the day, stop. Chasing losses is one of the most common paths to problem gambling. Accept the result and come back another day with a fresh mindset.

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Talk to Someone You Trust

If gaming is causing stress or tension at home, talk to a family member, close friend, or professional counsellor. You don't have to deal with it alone — support is available across the Philippines.

Enjoy p799 — The Responsible Way

p799 is built for entertainment. Play within your means, use our responsible gaming tools, and remember — the best gaming session is one you can look back on with a smile. Must be 21 years or older to play.

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